Re-evaluate kiosk hours
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May 27, 2013  |  Vote 0    0

Re-evaluate kiosk hours

Stratford Gazette

Re: York kiosk hours cut back, news, May 1

Standing at the boat house visitors booth, within sight of York Street on the banks of the Avon River, one can understand why this is the single most heritage-laden area in Stratford – within reach of is the library, courthouse, Shakespeare Gardens, cenotaph, and the bandshell.

Music on the barge is a most popular event within steps of the visitors booth every summer and it is also from here that three types of river transports are available to rent for leisurely trips down the waterway.

Is this not a very special area of our city?

In a great majority of cities, an area like this would be on of the most highly protected and promoted sections of the city, and great efforts made to retain the tourism value related to the availability of information offered during the entire summer season.

Most cities would actively seek to accommodate visitors to Stratford who might not be aware of this “gem” right in the centre of the downtown. Taking this into consideration, why then is the Stratford Tourism Alliance ceasing to promote this area by drastically cutting the hours of operation of the visitors booth?

The idea that the visitors booth reduce its hours should be seriously reviewed.  It is not a good idea, and it is not the way to promote the Festival season.

There is too much as stake here; a closed door to a visitor is like a slap in the face. We either care about this or we don’t. Let’s make it the best possible experience for all who choose to have the Stratford experience.

Susan Murar


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